Insights on digital strategy, AI, product design, and sustainability.
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Opinion
AI has made it cheaper and faster to build digital products than ever. But without governance, ownership and direction, that speed creates technical debt, digital waste and teams left maintaining systems they did not design.
AI for Humans
How to design teams, workflows and pricing that turn AI-era judgment into lasting competitive advantage.
Insight
Digital Product Passports will attach verified data to millions of products. Generative search will let customers ask questions of that data. What happens when the two meet.
Knowing what to hand to AI and what to keep is the judgment call most businesses haven't made yet. Getting it wrong costs more than budget.
AI makes new things viable, not just existing things faster. The challenge is spotting which opportunities are worth pursuing.
Most teams stop at efficiency. The real opportunity is knowing what to build next, and having the judgment to direct AI, not just deploy it.
Building digital products that last requires the same thinking the circular economy applies to physical ones. Modularity, maintainability and evolution.
MIT says 95% of AI pilot projects fail to deliver. Here is what the other 5% do differently, and a practical framework for running yours.
ChatGPT Apps marks a shift in how we use software. What this evolution means for people, businesses and the future of digital design.
The phrase "human in the loop" sounds reassuring but is often hollow. Oversight only works when human roles are clear, accountable, and meaningful.
Digital Product Passports are coming to Europe. More than compliance, they can reshape customer trust, product repair, resale, and brand value.
Understand the shift towards Human Centred AI and how it distinguishes thoughtful organisations from those chasing trends.
The word on everyone's lips in the creative and digital world right now is taste, framed as the ultimate differentiator now that AI can produce at scale.
How Model Context Protocol connects AI models with business tools and data. A breakdown of how MCP works, why it matters and where it could lead.
How to expand AI implementation in a measured, sustainable way. Building on what works, addressing what doesn't and keeping your organisation aligned.
A Net Positive Sprint reduces environmental impact while delivering measurable benefits for users, the business and the planet.
A step-by-step guide to planning, delivering and evaluating a successful AI pilot that builds confidence and momentum.
OpenAI announced it is acquiring io, the hardware start-up founded by Jony Ive, with the aim of reimagining how we use technology.
Where to start with AI when the stakes feel high. Practical, low-risk entry points that build confidence before scaling.
While good data is the foundation of effective AI implementation, it does not need perfect data to get started.
How to identify opportunities for AI to enhance processes, improve products and develop new offerings within your business.
An incremental approach to adopting AI capabilities. Small, strategic steps rather than wholesale transformation overnight.
As AI systems consume more of the web, should creators optimise content for machines? Questioning the logic of Generative Engine Optimisation.
The European Accessibility Act (Directive 2019/882) is being rolled out to raise the bar for digital accessibility across the EU.
Reflections on the future of digital banking from firsthand experience delivering transformation in heavily regulated markets.
How to integrate sustainability metrics into e-commerce operations, turning existing infrastructure into a tool for tracking environmental performance.
AI is changing how we browse the web. What that means for websites and the businesses behind them.
Blockchain can transform sustainability reporting, offering businesses a robust mechanism to track, verify, and communicate activities.
Digital twins are reshaping manufacturing by improving efficiency, predictive maintenance, and product design. How they work and why it matters.
Innovation gets talked about more than it gets built. What separates organisations that create conditions for it from those that just say they want it.
Are we missing the point with technology? Explore how businesses can use tech purposefully to strengthen human connection, not replace it.
A comparison of major sustainability reporting frameworks, including guidelines, standards, and protocols.
The rapid growth and adoption of AI provides new innovation opportunities that can be applied across the entire value chain.
The EU approved a significant update to its Ecodesign framework in May 2024. What changed, what it covers, and where the real opportunity sits.
Digital Product Passports are coming. What they actually are, when they arrive, and what your business needs to think about now.
Many brilliant things are already happening in the digital space, but there is a real danger that many businesses are already limiting themselves.
Sustainability Decoded
What is degrowth? Explore this movement rethinking economic growth in favour of sustainability, well-being, and planetary limits.
Sustainable digital products are better for users, the planet and your bottom line. How to reduce emissions, improve performance and make better design choices.
What Is the EU Ecodesign for Sustainable Products Regulation (ESPR) and What Might It Mean to Your Business?
We look at the role of Artificial Intelligence and Sustainability, as AI revolutionises industries from healthcare to logistics.
Greenhushing describes companies that downplay or withhold information about their genuine sustainability efforts.
In our digital-first world, IT and cloud computing are the backbones of business operations, driving innovation and efficiency.
Key insights from week five of the UN Staff College course on the Circular Economy and the 2030 Agenda, focusing on sustainable lifestyles.
Week four of studying for the UN Circular Economy course run by the United Nations System Staff College (UNSSC) focused on Circular Cities.
The founder of Human Kind, John Paul Toher, was invited onto the UN Staff College Course for the Circular Economy and the 2030 Agenda.
Greenwashing is the practice of giving a false impression or misleading information about how environmentally friendly something is.
This is a summary of my first two weeks on the Circular Economy and the 2030 Agenda course run by the United Nations System Staff College.
How organisations can embed sustainability into digital transformation in a way that is practical rather than performative. Co-authored with Proof.
Measuring sustainability performance in a way that drives genuine improvement, and building for continuous value. Co-authored with Proof.
What the circular economy actually means, its three core principles, and practical strategies for businesses looking to move from linear to circular models.
A straightforward guide to Scope 1, 2, and 3 emissions - what they cover, why they matter, and how they help your business take meaningful climate action.